Privacy Policy

Who We Are

Catalyst GEM (“we,” “us,” or “our”) is a U.S.-based education technology and consulting company headquartered in South Florida. We provide global enrollment solutions for U.S. higher education institutions and international students.

Information We Collect

When you use our website, request services, or engage with us, we may collect personal information such as your name, email address, phone number, institution or organization details, location, IP address, and, if applicable, application and enrollment details. For users of our F-1 Visa Preparation course, we also track course progress and engagement metrics. In addition, we may collect communications you send us.

We also gather non-personal data through cookies and analytics tools, including browser type, device type, and general usage data.

How We Use Your Information

We use this information to provide and manage our services, respond to inquiries, and deliver updates and service-related communications. It also helps us improve the functionality of our website, analyze engagement trends, and meet legal or regulatory obligations.

If you receive marketing communications from us, you may opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

Data Retention

We keep personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Sharing and Disclosure

We do not sell personal data. We may share information with trusted third parties — such as cloud hosting providers, CRM and analytics platforms, payment processors, or communication tools — but only when necessary to operate our services and always under strict confidentiality agreements.

Information may also be disclosed if required by law, to protect the rights and safety of Catalyst GEM and its users, or with your explicit consent.

International Data Transfers

If you access our services from outside the United States, please note that your information may be transferred to and processed in the U.S. We take appropriate measures to ensure that such transfers comply with applicable data protection laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tools to improve your browsing experience, analyze site traffic, and personalize content. Some cookies are essential for the site to function, while others help us understand usage patterns or remember your preferences. You can control or disable cookies in your browser settings, though doing so may limit site functionality.

Data Security

We use industry-standard measures to protect your information. This includes U.S.-based secure servers, end-to-end encryption for data in transit and at rest, role-based access controls, authentication safeguards, and ongoing monitoring and compliance reviews.

Your Rights

Depending on your location, you may have rights under privacy laws such as the GDPR or CCPA. These may include the ability to access, correct, or delete your data, restrict or object to processing, request data portability, or understand how your information is collected and shared. We do not sell personal information.

We aim to respond to verified privacy requests within 30–45 days, as required by law. You can exercise these rights by contacting us at info@catalystgem.com

Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect information from them. If we learn that such information has been collected, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and if the changes are material, we will notify you by email or site notice.

Last updated: 1 July 2025

Contact Us

If you have questions about this Privacy Policy or how we handle personal data, you can reach us at:

Catalyst GEM
1314 East Las Olas Blvd, Unit 1661, Fort Lauderdale, FL 33301, USA
Email: info@catalystgem.com