Privacy Policy
Last updated: 27 October 2026
Who we are
Catalyst Global Education Marketplace, LLC, doing business as Catalyst GEM, is a U.S.-based education technology and consulting company. We help institutions grow online enrollment and help employers explore education and workforce development opportunities, with a focus on the English-speaking Caribbean.
This notice explains how we handle information collected through our website and related inquiries. Applications, admissions platforms, courses, and services delivered with university or other partners may also be subject to additional privacy notices provided when you use those services.
Information we collect
When you complete our contact form, we receive the details you provide: your name, work email, institution or organization, telephone number, country, inquiry type, and your goals or message. We also receive information you send directly by email or through other communications.
Our website and hosting services may process technical information such as IP addresses, browser information, requested pages, and access times to operate and protect the website. The contact form uses a temporary coded identifier derived from your IP address to limit repeated submissions and help prevent abuse.
Please do not include sensitive personal information, identity documents, financial details, or student records in the general contact form.
How we use information
We use information to respond to inquiries, understand your needs, discuss potential partnerships, provide requested services, maintain communications, protect our website, and meet applicable legal obligations. Where relevant to a service you request, we may also process application and enrollment details or course progress and engagement information.
If you receive marketing emails from us, you can opt out using the unsubscribe option in those emails or by contacting us.
Contact form delivery and email records
Contact form submissions are emailed to info@catalystgem.com through our Microsoft 365 email service. Authorized team members can access inquiries to respond and manage follow-up. Replies are directed to the email address supplied in the form.
Our website email delivery plugin also records sent emails for troubleshooting, including message contents and delivery information. Its automatic log deletion setting is configured for 14 days. Copies in our mailboxes, backups, or other business records may be retained separately for as long as needed to handle the inquiry, maintain relevant records, or meet legal obligations.
Sharing information
We do not sell personal information. We use service providers, including website hosting, email, and other business systems, to operate our website and services. These providers process information in connection with the services they supply.
Where needed to fulfill a request or deliver an agreed service, we may share relevant information with university or other delivery partners. We may also disclose information when required by law, to protect rights and safety, or with your consent.
Cookies and external websites
WordPress uses cookies for functions such as authentication and administration. You can manage cookies through your browser settings; restricting them may affect some website functions.
Our website includes links to external services, including LinkedIn and partner websites. When you follow those links or use a separate application or course platform, the relevant provider’s privacy and cookie notices apply.
Retention and security
We retain personal information for as long as reasonably needed for the purposes described in this notice, including relevant business records and legal requirements. Retention periods vary by the type of information and service.
We use technical and organizational safeguards designed to protect personal information and limit access to authorized users. No internet transmission or storage system can be guaranteed completely secure.
International processing
Catalyst GEM operates in the United States. Information may be processed in the United States and other countries where our service providers or relevant partners operate. Applicable protections and privacy rights can differ by location.
Your choices and rights
Depending on the laws that apply to you and our processing, you may have rights to request access, correction, deletion, restriction, objection, or a copy of your personal information. Contact info@catalystgem.com to make a request or ask about your information. We may need to verify your identity and will respond in accordance with applicable requirements.
Children’s privacy
This general business website and its contact form are not directed at children under 13. We do not knowingly collect their personal information through this form. If you believe a child has provided such information, contact us so we can review and address it. Education services for younger learners may require separate notices and arrangements.
Changes to this notice
We may update this notice as our website or practices change. We will post updates here and provide additional notice where required.
Contact us
Catalyst Global Education Marketplace, LLC (Catalyst GEM)
1314 East Las Olas Blvd, Unit 1661
Fort Lauderdale, FL 33301, USA
Email: info@catalystgem.com